This position plays a critical role for the business by investigating customer feedback and performing product performance monitoring and trending. In this role you will conduct product performance investigations that will lead to design, manufacturing and use improvements.
A further requirement of the role will be to work closely with the QA team to participate in post-market surveillance activities and to collaborate in the investigation and rectification of emergent failure modes.
The Senior Product Engineer will work primarily within the Product Engineering Team but will have key working relationships with the QA/RA and R&D departments, supporting products that have been released to the field. Another aspect of the role will be to take emergent products from R&D and support transfer to manufacturing partners. This may require identification of new supply chain and will require providing input into the latter stages of Design History Files.
Given the virtual manufacturer nature of Endomag, a necessary part of this role will involve supply chain interaction; ensuring that suppliers continue to deliver product to acceptable quality standards and tracking of products with customers (via distribution partners) where it relates to performance, product quality and post-market surveillance.