What information do we collect?
We aim to collect only business specific relevant information to us, or information that you have consented to, e.g. personal contact details such as name, job title, address, business details, telephone and email address.
Regarding website visitor data, we use Google Analytics to collect non-personal user website data. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: we may use the information to improve the design of our website; we may use the information to improve the quality of the content on our website.
How is your personal information collected?
We collect personal information through: face to face meetings, industry events, through direct and distributor-led product enquiries and relationships, online sign-up forms on our website and email marketing communications.
How will we use the information about you?
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
Candidates applying for careers at Endomag
Please see our separate Privacy Notice for Candidates page.
We collect personal contact details for our customers, suppliers, industry peers to send information about Endomag products, news and services which we think would be of legitimate interest to you and/or your business.
Personal data is securely stored in our online marketing platform and is only accessible by a select number of Endomag individuals. We choose to use a third party, MailChimp: www.mailchimp.com – an industry leading marketing platform, to manage our marketing communications list, however your information is not shared with any other entities.
You have the ability and rights to opt-out (unsubscribe) from our email marketing at any time. You also have the ability to see and change what personal information we hold on your profile at every opportunity. Both of these options will always be clearly marked at the bottom of our marketing email messages.
Data retention: how long will you use my information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Changes to your data
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Rights of access, correction, erasure, and restriction
It is your duty to inform us of changes. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Office Manager in writing.
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Right to withdraw consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact the CEO. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
If you are withdrawing consent from receiving email marketing communications, the option to opt-out (unsubscribe) is available in all Endomag media emails.
Right to complain to a supervisory authority
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.